Your overall attendee experience has a direct relationship with your attendee management process. If you aren’t leveraging your conference center venue in this regard, you are both leaving money on the table and opening the door for a lower quality attendee experience. Here are some tips on how to make your conference center venue work for you, in boosting your overall attendee experience.
Your conference center venue is your first line of local knowledge. A true professional knows the best hotels, transportation and catering options for your event. They should be able to make recommendations on vendors, menu selection and much more, so make sure you use them to not only get the best bang for your buck, but to produce the highest quality event you can. Additionally, the staff at your conference center venue should be able to assist in timelines for the event. They will be able to advise on items such as how much time should be allocated in between various presentations, meals and other best practices within the venue.
When it comes to attendee management, the first real impression often takes place during the check in process. Be sure to make this process as seamless and enjoyable as possible. Be sure your check in location has been clearly marked and communicated before the event to all attendees. Once on site, attendees should be greeted by professional and friendly staff who keep the check in process from three to five minutes. Once the check in process is complete, the staff should offer next steps and associated directions to the attendee.
During the event, ensure attendees have everything they need from an amenities perspective. Is WIFI information clearly displayed? Is power access available at reasonable locations? Do attendees have access to restrooms, regardless of location within the space?
The Conference Center at GTCC is conveniently located in Colfax, North Carolina, just minutes from PTI Airport, downtown Greensboro and downtown High Point. Boasting modern facilities, complete with industry leading A/V capabilities and full time support, The Conference Center at GTCC provides a flexible space for up to 250 attendees in an inspiring setting. Taking an all-inclusive approach, the dedicated staff at The Conference Center at GTCC provide end to end planning and pricing meaning less stress on you. To learn more about The Conference Center at GTCC and how it can help make your event a success, contact us today.